Return and Refund Policy
At Gharwalah.com, we value your satisfaction with our furniture and home appliances rental services. This Return and Refund Policy outlines the procedures and guidelines for returning rented items and seeking refunds.
1. Returns:Product Condition: Before returning rented items, it's essential to ensure that they are in the same condition as when they were delivered. Normal wear and tear are acceptable, but any significant damage should be reported.
2. Refunds: Refund Eligibility: Refunds are applicable in specific circumstances, such as early return or if you encounter issues with the rented items that we cannot resolve to your satisfaction.
A fair return policy isn’t just about refunds—it’s about trust, transparency, and customer satisfaction.
3. Cancellations: Cancellations during Rental: If you wish to cancel a rental order during the rental period, please contact our customer support team. Cancellation requests may be subject to charges or penalties as outlined in the cancellation policy.
4. Early Returns Early Return:If you decide to return rented items before the end of the agreed-upon rental period, please contact our customer support team. Early returns may qualify for a partial refund, subject to the early return policy.
5. Damage Deductions: In cases of damage to the rented items that exceed normal wear and tear, deductions may apply. The specific deduction amount will be communicated during the refund process.
